In 2023, a customer from the food industry learned about our coal-fired steam boiler products through the EPCB official website. Due to business expansion and increasing demand for steam, the customer finally chose to purchase an EPCB 6-ton coal-fired steam boiler to meet the needs of multiple steam points on the production line.
After the boiler was installed, the customer was very satisfied with its stability and steam output efficiency. In order to further improve the efficiency of steam use and strengthen management, the customer installed an EPCB-matched steam flow meter system at the beginning of the boiler operation and connected to the EPCB smart monitoring APP. Through this system, customers can monitor the steam flow of each steam-using equipment in real time, realize accurate data analysis and steam optimization, and greatly improve energy management efficiency.
Throughout the procurement and installation process, EPCB demonstrated efficient and professional service levels. From pre-sales technical consultation to after-sales online service, EPCB always responds promptly and communicates smoothly. During the installation stage, EPCB also arranged professional technicians to go to the site for installation guidance and technical training to ensure the smooth operation of the boiler system, which won high praise from customers.
"EPCB not only provides high-quality coal-fired steam boilers, but also provides us with comprehensive technical support and services, allowing us to take steam management to a new level." - Customer feedback
This cooperation not only helps customers achieve the goals of high-efficiency energy saving and intelligent management, but also further consolidates the good reputation of EPCB boilers in the industry. We will continue to uphold the concept of "making every boiler with heart and winning every customer with service" to help more customers upgrade and optimize their steam systems.
