In Bangladesh, a fast-growing feed manufacturing company is planning a new round of capacity expansion. With the rapid growth of the number of orders, the original energy system can no longer support production needs. The company urgently needs a boiler system with high energy efficiency, stable operation and environmental protection standards to ensure the stable operation of the production line. After multiple comparisons, they established initial contact with EPCB boiler.
At first, the customer was reserved about the operating performance, environmental performance and degree of automation of coal-fired boilers. In order to dispel customer concerns, EPCB's market and technical team quickly intervened and conducted multiple rounds of technical exchanges with customers. In response to the customer's actual production needs, EPCB recommended a 10-ton single-drum coal-fired boiler system, which is a mature product that has been widely praised in many projects in Southeast Asia. The EPCB technical team elaborated in detail the structural characteristics of the boiler, the thermal efficiency advantages, the intelligent control function of the PLC electronic control system, and the synergy of energy-saving devices such as economizers and air preheaters.
Not only that, in order to enhance customer confidence, EPCB boiler also organized a field trip to lead customers to visit a coal-fired boiler project produced by EPCB boiler in operation in Bangladesh. During the inspection, the customer witnessed the efficient and stable operation of the coal-fired boiler system, and exchanged operating experience and after-sales service feedback with the on-site management personnel. The neat on-site environment, high-standard operation management and positive customer evaluation made the customer deeply identify with EPCB's products and services, and the willingness to cooperate quickly increased.
After the project was signed, EPCB immediately launched the internal coordination mechanism, from design optimization to manufacturing progress, from logistics transportation to on-site construction, every link strived to be accurate and efficient. In order to ensure the smooth implementation of the boiler system, EPCB specially dispatched two groups of technical engineers to be responsible for the on-site installation guidance of the boiler equipment and the commissioning service of the PLC electronic control system.
During the installation period, the EPCB boiler team not only completed the high-standard installation of equipment such as the boiler body, belt feeder, economizer, and air preheater, but also configured two water pumps for the customer to realize the one-in-one operation mode, further improving the stability and risk resistance of the system. In terms of environmental protection, EPCB designed a dual dust removal solution of multi-tube dust collector and fiberglass dust collector for the system, which effectively reduced smoke emissions and helped customers pass local environmental protection standards smoothly.
During the commissioning phase, the introduction of the PLC control system became a highlight of the project. EPCB engineers conducted systematic training based on the knowledge base of customer operators, from parameter setting, operation monitoring to fault alarm and maintenance processes, to ensure that the customer team can master the system operation in a short time and truly realize the intelligent and safe operation of the boiler.
From the start to the delivery of the entire project, the time was compact but orderly, and each link demonstrated the professionalism and responsibility of EPCB boiler as an industry expert. After the boiler system was put into operation, the customer reported that the system operated smoothly, fuel consumption was significantly reduced, dust removal efficiency was excellent, operation was simple, and daily maintenance costs were low, which completely exceeded expectations.
This successful case not only brought actual economic benefits to customers, but also laid a solid foundation for the further expansion of EPCB boiler in the Bangladesh market. Through professional technical solutions, perfect engineering services and continuous after-sales support, EPCB boilers once again used strength to interpret the service concept of "customer first, quality-oriented", and also set up another benchmark in the overseas market.
