EPCB boiler story in Indonesia | More than just a love story of boiler repair

December 09, 2021

Indonesia is the fourth most populous country in the world. It is also the country with the largest Muslim population in the world.

 

Indonesia is an ideal manufacturing base, with abundant raw materials, cheap land and labor, a huge domestic market, and geographical advantages in proximity to India and China. Indonesia's economic development will create more miracles.

 

In 2017, a factory in Indonesia that produces pressure vessels and other mechanical equipment connected EPCB. Their factory needs a steam boiler to promote production. EPCB is responsible for the production and delivery of the boiler. The Indonesian factory requires its own installation.

 

The boiler and auxiliary machines arrived on schedule, but problems occurred after the boiler was installed. During the trial operation of the boiler, the burner could not start. The chief engineer of the EPCB project rushed to the site when he heard the news.

 

The factory is located in a suburb 70 kilometers away from Jakarta Airport. The hospitable Indonesians received our project chief engineer from home on the first day, which means it is very popular in Indonesia.

 

Tips on Indonesian etiquette:

Indonesians are very polite and never speak ill of others. Naturally, they don’t like those who speak ill of others. You can shake hands or nod when you meet with Indonesians. The Indonesian trading business is a peculiar public-private mix of business, and most of the import and export business is handled by the state trading company (Niagas). Indonesian businessmen are slow to make decisions and business negotiations are generally very long.


After the reception, we returned to business. EPCB chief engineer arrived at the user site and carried out on-site debugging. The burner failure was described as: after the boiler started, the burner could not run normally immediately, which caused the boiler to not operate normally.

 

After repeated testing and testing, the cause of the failure was finally found. The boiler installer connected the two wires of the electronic control to the wrong position, which caused the burner to fail to operate normally. After being replaced, the boiler failure was resolved. The seemingly very simple principle, if you are not clear about the boiler installation, it is difficult to judge from it.

 

It took 6 hours to solve the problem of the burner. During this period, EPCB engineers and the workers had a meal together to study the cause of the problem. It was not until the last burner failure was resolved that the workers knew that it was the boss of EPCB who worked with them to solve the problem.

 

Due to temporary work arrangements, the EPCB boss had to leave Indonesia the next day. All the engineers present asked to go to see off together. 9 people accompanied them and sent the EPCB boss to Jakarta Airport.

 

Sending goose feathers from thousands of miles away is light and affectionate, which fully demonstrates that customers appreciate us from the bottom of their hearts and are very satisfied with our service. It is EPCB's mission to let every factory use a safe and stable boiler system.

 

Choose EPCB, choose the most professional boiler system and service!


Other boiler stories:


1.Food Factory turns to EPCB for Steam Solution as Business Expansion

2.How to Choose a Boiler for a Garment Factory--Learn From One Case

3.How to Choose Boiler Supplier----Learn to Buy Boiler Skills From Cases


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