EPCB Boiler is a professional boiler manufacturer in China. Focus on industrial boiler production and sales for 68 years. Our main products are coal-fired boilers, oil gas boilers, biomass boilers, electric boilers, and power plant boilers.
Buying a boiler is never a simple matter. Select boiler supplie, select boiler model, after-sales service, etc. are all areas that may be troublesome in the process of buying and using the boiler. A good boiler supplier will provide you with a complete set of boiler system solutions to help you solve known and unknown problems.
We interviewed several EPCB boiler users and asked them to tell how they bought the boiler.
Let's take a look,Is there a shadow of you in their stories?
The boss of EPCB and I are friends, because we are a fellow, we know more about it. In the fall of 2020, I took our technical manager to visit the EPCB factory. The professionalism of the other party made me very trustworthy. Although our company had a 60t boiler project at that time, the progress of the project has been unclear, so our cooperation has not been promoted. Until May 2021, the boiler supplier we worked with before had problems. Their service was very perfunctory and the price rose too fast, so that we could no longer feel any sincerity of cooperation.
So, we tried to talk to EPCB, and then we started our first cooperation with EPCB. Although it was the first time, we had the impression that the project we talked about was progressing smoothly. Finally, to our surprise, EPCB is not only more advantageous in price, but also very professional in system design. Before production, we temporarily modified the parameters of the boiler, and the EPCB project engineer took the trouble to correct and modify the drawings. They were very cooperative. I am very grateful to the EPCB project engineer for their patience and timely follow-up.
When I was preparing to cooperate with EPCB, I just started my investment business. At that time, I was optimistic about the development prospects of the textile industry and decided to invest in building factories. My friend told me that the local textile exhibition can find boiler equipment suppliers, but everything does not seem that simple. There are many suppliers at the exhibition, but most of them don't know much about the textile industry. They just recommend their boilers blindly. Until I met EPCB, after in-depth contact, I learned that EPCB boiler has decades of research on the textile industry, and there are many local customers, which made me trust it.
Because I don’t know much about boilers, under the same boiler model, I prefer to choose cheaper ones. So, there was an episode in the middle, and I was blinded by the low price of another boiler manufacturer. As everyone knows, the other party cut corners and attracted me with low prices. Fortunately, the project engineer of EPCB gave me professional guidance and advice. During the period, all the questions I asked, EPCB project engineers gave timely answers. At present, the boiler has been in stable operation for two years, and overall, I am very satisfied.
What I admire most about EPCB is their attitude towards details. Each of them seems to be pursuing perfection. I have visited EPCB's factories many times. They are very busy. Every time I go to China, I like to visit their factories. Every time I go to the factory, the factory’s production order is in order, the details are handled very well, and the workers work hard to ensure that every production process can be completed on time. Why don't you worry about giving the boiler to such a manufacturer?
Last year our company wanted to expand production, and we quickly put forward our demand for boilers to EPCB. EPCB not only optimizes the boiler quality, but also provides our company with a lot of boiler operation and technical training. Now we have successfully operated the third boiler and have become the local agent of EPCB.
The acquaintance with EPCB originated from a boiler failure. At that time, we had a boiler, but it failed. We contacted the boiler supplier at that time, but the other party did not provide after-sales service. So, I searched for solutions online. I was finally attracted by a professional boiler failure analysis article, and this article was provided by EPCB. So I left a message on the website and requested boiler repair services. EPCB engineers immediately got in touch with me and contacted the local maintenance team to provide me with professional maintenance services. The problem was solved quickly. To my surprise, the professional maintenance personnel of EPCB provided training on common troubleshooting methods to our furnace staff on site.
The meticulous, professional and thoughtful service made me very touched. My friend happened to have a boiler to be used in the expansion of his textile factory. I recommended the EPCB boiler to him. Sure enough, my friend had a very good boiler purchase experience. Now their boilers are operating safely and stably.
I absolutely agree with EPCB's professionalism. I have been engaged in the procurement of boiler equipment in the paper industry for many years, and I am relatively clear about the use of boilers in the paper industry. In the process of selecting boiler suppliers to compare prices, I will give detailed boiler parameters to different boiler suppliers, and EPCB’s feedback rate is the fastest Fast. And in the morning, I designed a complete set of solutions.
In addition to quickly giving the boiler design based on the parameters I provided, the EPCB project engineer also put forward a lot of pertinent suggestions based on my actual situation. Proposed the use of pulverized coal injection and the use of small scale grate, which will greatly improve my fuel utilization rate. It has saved me a lot of money in disguise. I am very moved by such a boiler supplier who truly considers customers.
Boiler selection is a time-consuming and laborious task. There are a lot of costs in the purchase process, including initial cost, operating cost and hidden costs. The hidden costs are the most direct manifestation of determining the service, reducing the time you spend on the selection of the boiler. Cost, EPCB has all the ability to solve problems for customers, save time and cost, so that you have more energy to create more value.
These customer cases show the ability of EPCB to solve problems.
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